Our Team
Our Team
How competence is defined, assessed, authorized and re-verified for the work described on this site.
Disciplines Covered
Work spans coordinate measuring machine verification and repair, CMM programming across the major control platforms, and gage calibration for the hand tools, fixed-limit gauges and surface plates that sit alongside a CMM in a supplier's quality lab.
Competence Framework
Competence for each discipline is defined against the standard the work is performed under — ISO 10360-2, ISO 10360-5, ASME B89.4.1 or the applicable gage procedure — and assessed before a technician or programmer is authorized to work unsupervised. Reassessment follows any change in equipment, method or standard edition, and is documented in the same quality system that governs request review and result release.
In practice our framework runs in four steps, and it runs the same way for every discipline listed above.
How Competence Is Established
- 01
Defined
Each task has a written competence requirement: the method, the equipment, the range, and the evidence that counts as proof of capability.
- 02
Assessed
Capability is demonstrated against that requirement — supervised work, witnessed measurement, and comparison against a known reference.
- 03
Authorised
Authorization is granted per task and per range, never as a blanket qualification, and it is recorded.
- 04
Re-verified
Authorizations are reviewed on a schedule and after any change of method, equipment or standard. Training records are kept for as long as the authorization is live.
Authorization and Review
Results are reviewed before release by a role separate from the one that performed the measurement. Authorization to release a certificate is granted by discipline and by scope, matched to what the performing laboratory's accreditation actually covers, and is withdrawn if that scope changes. Certificates are never issued outside the scope confirmed at intake.
Results are reviewed before release. The review confirms that the method used matches the method quoted, that the recorded conditions are within the limits the method requires, that the calculation and the stated uncertainty are correct, and that the certificate says what the measurement supports and nothing more. Only personnel authorized for that task and range may approve the release of a result, and the approver is recorded against the certificate.
Capacity and Continuity
Scheduling is confirmed at quote against the machine, the standard requested and the travel distance involved. Continuity across a multi-day on-site visit or a queue of ship-in items is managed through the same request-review process, with an escalation path in place for an out-of-tolerance finding that requires prompt notification ahead of the written report.
We staff for cover rather than for peaks. More than one person is authorized for every routine task, so absence or a spike in demand moves the schedule and leaves the result alone.
Requirements outside current authorizations are escalated, never attempted. They are quoted through a laboratory whose scope covers the measurement, or declined with the reason stated.
Related Reading
Equipment, traceability and the management system these authorizations sit inside are described on the quality system page.
Auditing a supplier?
Competence records, method statements and scope detail are supplied on request with any quotation.